Shipping Policy

Shipping Policy

Thank you for shopping with us! We are committed to providing you with a smooth and efficient shopping experience. Please read our shipping policy below for details about how we handle your orders.

Order Processing

  • All orders are processed within 1–3 business days after payment is received.
  • Orders placed on weekends or holidays will be processed the next business day.
  • You will receive a confirmation email once your order has been processed and shipped.

Shipping Rates & Delivery Times

  • We offer standard shipping and express shipping options to meet your needs.
  • Shipping costs are calculated at checkout based on your delivery address and chosen shipping method.
  • Delivery times may vary depending on the shipping carrier and your location.
    • Standard shipping: Typically arrives within 5–7 business days.
    • Express shipping: Typically arrives within 2–3 business days.

Note: Delivery times may be affected by weather, holidays, or other factors outside our control.

Shipping Locations

We currently ship to the United States and [other countries you ship to]. If you are located outside of our service area, please reach out to our customer service team for assistance.

Order Tracking

  • Once your order has shipped, you will receive a tracking number via email.
  • You can track your order through the carrier’s website or by logging into your account on our site.

Lost or Damaged Packages

  • If your package is lost or damaged during transit, please contact us immediately at [your contact email]. We will work with the carrier to resolve the issue.
  • Please retain all packaging and take pictures of any damaged items if applicable.

International Shipping (If applicable)

  • For international orders, customers are responsible for any customs duties, taxes, or additional fees imposed by their country's regulations.
  • Please note that international orders may experience longer shipping times due to customs processing.

Contact Us

If you have any questions about our shipping policy or need further assistance, don’t hesitate to reach out to our customer service team at [your contact email or phone number].

Thank you for choosing Lulux Designs! We appreciate your business and are happy to serve you.